Productivity
4 articles on this topic.
A good share of the friction in organizations is self-inflicted: files nobody can find again, emails with no proof of receipt, billing models that reward the wrong thing. These articles take on a few of them.
Articles
The billable hour is out of time
Timekeeping was invented to make lawyers faster. Used as a price it does the opposite, and the courts are drawing the consequence.
A file naming scheme that holds
Why the wrong file version keeps getting signed, and a simple ISO 8601 naming scheme that prevents it.
Proof of receipt of an email
Case law on the burden of proof for email, fax, read receipts, and secure delivery methods, plus practical guidance for time-critical declarations.
How to Sabotage an Organization
The 1944 sabotage manual of the US intelligence service describes exactly the behaviors that pass for diligence in approval and contracting processes.